FAQ Categories
  1. Shipping (5)
  2. Product Reviews (3)
  3. Login & My Account (14)
  4. Privacy & Security (2)
  5. Order (24)
  6. Cancellations and Returns (21)
  7. Payment (28)
  8. Shopping (10)

Shopping

faqShopping - FAQs

  1. Is it necessary to have an account to shop on CartLoot?
    Yes, it's necessary to log into your CartLoot account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalised shopping experience including recommendations and quicker check-out.
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  2. What does 'Preorder' or 'Forthcoming' mean?
    Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with us. Such items will be shipped after their official release.
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  3. Do sellers on CartLoot ship internationally?
    Currently, CartLoot only ship outside India.
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  4. Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'?
    The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability on CartLoot.
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  5. What does 'Out of Stock' mean?
    An item is marked as 'Out of stock' when it is not available with us at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with us for purchase.
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  6. What does 'Permanently Discontinued' or 'Out of Print' mean?
    An item is marked as 'Out of stock' when it is not available with us at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with us for purchase.
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  7. How are items packaged?
    Products sold by us on CartLoot are shipped in packages with waterproof plastic wrap. Fragile items like electronics are safely secured with bubble wrap. We also follow a standard packing procedure. We have been rated on packaging quality and affects overall seller rating.
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  8. Are there any hidden charges (Octroi or Sales Tax) when I shop on CartLoot?
    There are NO hidden charges when you shop on CartLoot. The price you see on the product page is final and it's exactly what you pay. Note: There can be additional delivery charges based on the product weight.
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  9. Can I club my orders for different products to be delivered together?
    Yes, you can club orders from different sellers to be delivered together as it would be our responsibility to collect products from different locations but the delivery timelines would vary based on the partnered courier service providers.
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  10. Why do I see a 'delivery charge'?
    It usually costs us more to ship items. So, we choose to add a delivery charge. The delivery charge is waived off by us if you shop with us for a certain amount. For more information, check the free shipping policy.
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